How Amber Road Can Help
Amber Road provides comprehensive questionnaire functionality to store and manage a growing question and answer base. Importers can use questionnaire information to source products appropriately and remain compliant with government programs.

Our questionnaire functionality serves as a platform for centralizing the management of this critical information gathering process for requirements such as C-TPAT, AEO, product classification, customer end use statements, distribution and warehousing self-assessments, etc.

Using a powerful questionnaire engine, users can create survey questions and a defined set of answers. These can be dynamically assembled into questionnaires that are associated with certain types of transactions.

Scores are assigned to responses based on configurable business rules. The score can be used to determine whether a transaction proceeds or is placed on hold. This is a powerful risk management, quality assurance and product classification tool. It ensures that potentially non-compliant transactions are flagged for exception management and resolution.

The questionnaire functionality also features question branching and response-driven workflow. Certain responses can be configured to notify other users, ask for clarification or require corrective action.

Importers can use search and reporting features to analyze questionnaire responses. All responses are stored and can be retrieved for audit and documentation purposes.