How Amber Road Can Help
Amber Road's import solutions track the entire life cycle of a purchase order and shipment until the liquidation notice is received by Customs.

Once the broker files the entry, the messages received from Customs are incorporated back into the system for post-entry actions, tracking and auditing purposes. This serves as an important checks and balances system to ensure that the broker filed correctly. It also ensures that all messages from Customs can be viewed in a central location that is tied back to the shipment, and ultimately back to the line items of the purchase order.

Customs messages and disposition codes provide important information regarding the status of the entry and whether the shipment is cleared or delayed. Configurable business rules help separate critical messages from those that don't require action.

The system also manages the periodic daily and monthly statements of duty payments issued by Customs. High volume importers may choose to have their duty invoices aggregated into larger payments. Our import solutions receive these statements and track their payment against the specific shipments.

Search and analysis features make it possible to measure the performance of brokers based on metrics such as how many times an entry had to be filed, how many messages were received, and other factors that determine broker cycle time. These key metrics can be displayed as graphs and charts on a dashboard, making it possible to track the performance of brokers over time.

After a period of several months (depending on the country), Customs entries are fully liquidated - in other words, the transaction is finalized and can no longer be altered. Any protests or post-entry appeals around valuation or duty payment must be submitted prior to the liquidation date. Liquidation information is passed back into the system to complete the life cycle of the purchase order.