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Agilent Technologies
Bunzl
Cisco
DecisionOne
Dell
Fairchild Semiconductor
Global Link Logistics
Haworth
Honeywell Specialty Materials
Intelsat
Leggett & Platt
Pfizer
Sandvik
Steelcase
University of Miami

 
Testimonial  
"With our business growing quickly, we needed a scalable solution that was also easy to maintain yet powerful enough to support our complex contracts. Amber Road had the best solution on the market that enabled our sales team to respond faster to customer requirements, prepare winning quotations with multiple rate and routing options, and ultimately provide the best customer service in the industry."
 Hessel Verhage, President, Global Link Logistics
Challenge  
Global Link, the leading furniture freight forwarder from China to the U.S., needed a transportation solution that provided its customers with flexible and competitive routing and rate options and enabled their sales team to deliver customized proposals to attain higher customer service levels and repeat business. The scalable solution also needed to be easy to maintain yet powerful enough to support complex contracts.
Solution  
Global Link implemented Amber Road's Transportation Management solution to provide its customers with flexible and competitive routing and rate options.

This scalable web-based solution has enabled Global Link's sales team to deliver more customized proposals attributing to higher customer service levels and repeat business while centrally managing all its carrier contracts.

Benefits  
▪ Improved Quote Accuracy and reduced time spent auditing carrier invoices by 30%
▪ Improved Productivity by reducing time spent routing shipments by 20%
▪ Enhanced Customer Service through faster responses and differentiated proposals
▪ Reduced Over-Billing by eliminating carrier overcharges and misquotes