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We value knowledge, motivation and integrity. If you thrive on a challenge, and are looking for an environment with scope for personal as well as professional development and advancement, send your resume and cover letter as an attachment, referencing the specific vacancy you are interested in to: careersIND@amberroad.com

Current Opportunities

Senior Software Engineer (Performance Engineering)
Associate Software Engineer
Technical Writer
Business Analyst
Associate Quality Assurance Analyst
Systems Operations Center Engineer
Trade Specialist – Global Content (US and Canada Import/Export Experience)
Associate Trade Specialist (German Language)
Associate Trade Specialist (Italian Language/Spanish/Dutch)
Associate Quality Assurance Analyst
Experience: 3 - 5 Years
Location: Bangalore, India

Job Description

  • Responsible for identifying, analyzing and updating Restricted Party Screening data
  • Responsible for QA of Global Content Data (Restricted Party Screening, Import & Export Controls, and Landed Cost, which includes, but is not limited to the following: Duties and Taxes, Licenses, Permits, Quotas, Anti-dumping and Countervailing duties, Embargos, Import & Export Documentation, Rules of origin, etc.)
  • Interact with a network of professionals in order to assure data accuracy and integrity
  • Follow common QA guidelines established to ensure data accuracy and integrity for the entire product line, and implement them in a fast and accurate way
  • Work with supervisor, other members of the RPS team, and the QA team in order to assure that RPL content updates and rollovers (and any other updates) are processed and pushed to production and to clients, as per the SLA

Requirements

  • Good knowledge of MS Office and basic understanding of SQL
  • Excellent research, written, analytical and communication skills
  • Detail oriented
  • International Trade / Compliance experience desirable
  • Self-motivated, quick learner, and team player
  • Ability to work with minimum supervision
  • 1-2 years of relevant experience (for Associate Quality Assurance Analyst RPL) or 3-5 years of relevant experience (for Quality Assurance Analyst RPL)
  • Willingness and ability to work late hours (only when needed)
  • Bachelors or Masters degree is relevant field
How to Apply
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Associate Software Engineer
Experience: 3 to 4 years
Location: Bangalore, India

Position Responsibilities

  • Code new features and bug fixes for software development projects
  • Produce high quality code, with adequate documentation, within given deadlines
  • Assist in the design of new features and creation of technical specification documents
  • Build expertise in one or few modules of the project codebase, to be able to work on any feature or bug in those areas
  • Build familiarity with all the modules/areas of the project codebase, so you can work on it, if needed or asked to, with the assistance of others
  • Create unit test cases, per team/project requirements and Quality Process standards
  • Perform thorough unit testing, per project/team requirements
  • Conduct code reviews, for your code, with peers on the team
  • Review code written by others as part of peer review process
  • Actively support QA organization in their day-to-day work
  • Work on any customer support or production issues as required
  • Follow all process and quality standards in the areas of:
    • Bug management
    • Version control/source control
    • Unit test case and unit testing
    • Development and test environments
    • Documentation
    • Customer support and issue resolution

Qualifications

  • BE / B.Tech / BCA / MCA or equivalent in Computer Science or Information Technology
  • Required skill set: Java / J2EE, JSP, servlets, Javascript, Ajax, Weblogic, WebSpshere, XML, Oracle, SQL
  • Desired skill set: Create automated unit test cases for all code changes which run as a part of continuous Integration
How to Apply
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Associate Trade Specialist (German Language)
Experience: 2+ Years
Location: Bangalore, India

Amber Road is a leading provider of cloud based global trade management (GTM) solutions and software provider. We automate the global supply chain across sourcing, logistics, cross-border trade, and regulatory compliance activities to dramatically improve operating efficiencies and financial performance.

Automating global trade requires more than software. It also requires trade content. The rapidly changing nature of global trade content demands daily attention to updates, additions, and corrections. When new regulations come into force, they must be immediately reflected in the trade content library and applied to any affected trade transactions within our software.

We are increasing our team of in-house trade content professionals and are looking for passionate graduates with some experience in International Trade who are excited about building and enhancing the world’s most comprehensive database of government regulations and international business rules, within our suite of Global Trade Management (GTM) software. Fluent in German and English you will be responsible for checking government sources, receiving alerts, and tracking down officials for data, often using our Associate Trade Specialist will carry out research into, gather, translate, interpret, update and codify the country-specific trade regulations you are responsible for on a daily basis.

Job Description/Responsibilities

  • Masters competently and independently our Global Knowledge® update process for Trade Content the countries assigned to.
  • Meets or exceeds customer expectations on timeliness, quality and completeness of assigned projects by working closely with Team Leaders and Product Managers and by following our quality management standards set forth by our ISO 9001:2008 certification.
  • Interact with German and other European government officials and a network of professionals in order to assure data accuracy and integrity, often in German and/or English and other languages (as appropriate).
  • Carries out other, variant tasks assigned by senior management

Qualifications

  • Excellent verbal and written communication skills in German language and English
  • Computer skills with excellent knowledge of Microsoft Excel and Microsoft Word
  • Keen Interest in global trade regulations and policies
  • A strong team player with effective communication skills.
  • Ability to work with people from different countries and across different time zones.
  • Any Degree or Background in International Trade, ideally with an MBA or International Business degree is preferred
How to Apply
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Associate Trade Specialist (Italian Language/Spanish/Dutch)
Experience: 2+ Years
Location: Bangalore, India

We are increasing our team of in-house trade content professionals and are looking for passionate graduates with some experience in International Trade who are excited about building and enhancing the world’s most comprehensive database of government regulations and international business rules, within our suite of Global Trade Management (GTM) software. Fluent in Italian/Spanish/Dutch and English you will be responsible for checking government sources, receiving alerts, and tracking down officials for data, often using our Associate Trade Specialist will carry out research into, gather, translate, interpret, update and codify the country-specific trade regulations you are responsible for on a daily basis.

Job Description

  • Masters competently and independently our Global Knowledge® update process for Trade Content the countries assigned to.
  • Meets or exceeds customer expectations on timeliness, quality and completeness of assigned projects by working closely with Team Leaders and Product Managers and by following our quality management standards set forth by our ISO 9001:2008 certification.
  • Interact with Italian/Spanish/Dutch and other European government officials and a network of professionals in order to assure data accuracy and integrity, often in Italian/Spanish/Dutch and/or English and other languages (as appropriate).
  • Carries out other, variant tasks assigned by senior management

Qualifications

  • Excellent verbal and written communication skills in Italian/Spanish/Dutch language and English
  • Computer skills with excellent knowledge of Microsoft Excel and Microsoft Word
  • Keen Interest in global trade regulations and policies
  • A strong team player with effective communication skills.
  • Ability to work with people from different countries and across different time zones.
  • Any Degree or Background in International Trade, ideally with an MBA or International Business degree is preferred
How to Apply
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Business Analyst
Experience: 4 - 6 Years
Location: Bangalore, India

Job Description/Responsibilities

  • Collaborates with Product Managers, trade content subject matter experts, and Development to identify and document future requirements and translate them into functional specifications
  • Refines requirements with industry standard analysis techniques such as data flow modeling, workflow diagrams, and functional decomposition analysis. The Analyst will confirm requirements through interviews, workshops, and/or existing systems documentation or procedures
  • Works closely with Development and Quality Assurance to support testing against application requirements. Researches and resolves defects with business and technical teams. Assists the QA team to define and create test data as needed
  • Compares business requirements to delivered system to ensure all requirements are met and function as designed
  • Gains expertise in the domain of global trade management domain and the technology platforms of the company

Qualifications

  • BE / B.Tech / BCA / MCA or equivalent in Computer Science or Information Technology
  • Required skill set: Java / J2EE, JSP, servlets, Javascript, Ajax, Weblogic, WebSpshere, XML, Oracle, SQL
  • Code new features and bug fixes for software development projects
  • 4 - 6 years experience working in software (enterprise application) development
  • Experience automating complex business processes
  • Global Trade Management or Supply Chain Management domain preferred
  • Strong communication skills and inclusive style (will ask for samples of written communications and authored specifications)
  • Ability to interact with and influence stakeholders across an organization
  • Demonstrated ability to take initiative, prioritize and manage time, and meet aggressive deadlines
How to Apply
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Senior Software Engineer (Performance Engineering)
Experience: 5 - 10 Years
Location: Bangalore, India

We are looking for a software engineer with primary focus on performance testing, analysis and optimization. The person will be responsible for simulating and running various performance testing scenarios for all products, analyze the performance results and propose and execute various kinds of optimizations to code, configuration and install/setup.

Position Responsibilities

  • 5+ years of experience in performance testing, performance analysis, code optimizations of web applications
  • Hands on experience with tools like LoadRunner, Oracle AWR reports, profiling and memory analysis tools for Java (like JProbe, JMeter, Visual VM etc)
  • Development experience with Java, with high level understanding of Java internals (memory heap allocation, garbage collection, caching, connection pooling)
  • Development experience with web application, with end to end code experience, including Javascript will be a major plus
  • Experience dealing with performance bottlenecks and end-to-end performance web performance metrics (server response time, throughput, network latency etc.)
  • Experience with Oracle 11g database and SQL Query performance analysis and optimization of complex queries
  • Experience with techniques and development of high volumes of test data for performance analysis and techniques to simulate various kinds of load and stress testing conditions at the UI, app server and database levels
  • Smart, with a strong problem solving mindset, with a penchant for analyzing complex technical issues

How to Apply
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Systems Operations Center Engineer
Location: Bangalore, India

Job Responsibilities

  • Proactively monitor internal/client network/servers/Hosting devices, applications etc. and ensure we meet our agreed SLA’s
  • Ensuring SOC as a total interrelated and integrated set of processes and emphasizes quality of service over quantity of services
  • First level diagnosis when required and should be able to escalate to next level as per escalation matrix
  • Maintaining internal and clients SLA in terms of call handling, case handling and e-mails, end to end follow-up on the cases, proper shift handover with updates
  • Builds expert knowledge to identify opportunities for change and the ability to convey the need
  • Ensures that support is provided around-the-clock information transfer, answer processing is timely, efficient and meets the required service levels
  • Work across practice to share lessons learned and best practices
  • Complete personal projects as may be assigned by the SOC Manager
  • Possess thorough understanding of our service offerings, technical preferences and technical direction
  • Manages day-to-day colleague interaction and expectations, clearly articulates ideas and thoughts verbally or through mail

Skill/Specialty

  • Excellent Communication skills, international Client handling and colleague exposure is must
  • Telephone and email etiquettes
  • Team player - Ability to work in a team environment
  • Ability to work under pressure
  • Sense of ownership/accountability
  • Flexible and adaptable to meet the team’s needs
  • Honest, hardworking and reliable
  • Ability to work in an international & multi-cultural environment
  • Help Desk / Desktop Support, Help Desk / Desktop Support (Tier 1), Help Desk / Desktop Support (Tier 2), Operations Management, Systems Help Desk Management
  • Ability to use Microsoft applications, Word, Excel and Outlook etc.
How to Apply
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Technical Writer
Experience: 3 - 5 Years
Location: Bangalore, India

Amber Road is looking for technical writers to document our rapidly growing product portfolio. You should take pride in clear, concise prose, and have an eye for simplifying complex concepts and visual documentation. You'll have the opportunity to work with many different teams and products at Amber Road.

Responsibilities

  • You will work with Engineering and Product Management, in India and US, to create documentation for the products we create. You will author various kinds of documents, like user guide, installation and configuration guide, administration guide, online/context-sensitive help and so on.
  • You will also create internal documents and presentations, like design and architecture documents for the products and frameworks we develop
  • You will participate in internal presentations and training other employees, including to non-technical teams

Requirements

  • Graduation in any field
  • Minimum 4 years of experience in documenting software products and APIs, and complex domain topics
  • Strong experience in using various tools used to create, review and publish documents is a must
  • Passion for writing and technology
  • Ability to grasp new concepts very quickly and Passion to learn new things
  • Good understanding of software development processes
  • Experience working with teams and individuals in the US is a major plus
  • Understanding of source control systems like SVN, and bug management tools like Bugzilla are a plus
  • Understanding of database concepts and data models is a plus

Preferred Skill set: RoboHelp 10/11 (Or) equivalent tools

How to Apply
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Trade Specialist – Global Content (US and Canada Import/Export Experience)
Experience: 3 + Years
Location: Bangalore, India

Amber Road is currently seeking a Trade Specialist who has experience with or knowledge of US import and/or export regulations to join the Global Content department in Bangalore, India. Key responsibility of this position is to manage the global import/export trade compliance process and ensures compliance with relevant government laws and regulations. This position works closely with quality assurance team to ensure timeliness, quality and completeness of assigned projects, and relies on experience and judgment to plan and accomplish goals. The position performs a variety of other tasks such as project coordination, sales assistance, and customer support.

Duties and responsibilities

  • Monitor and maintain trade compliance information, including tariff schedules and trade regulations (Content Data) for the US, Canada and possibly other countries.
  • Work with Quality assurance team to ensure accurate delivery of Content data to the various solutions and customers.
  • Gain proficiency in the trade regulations, trade data and documentation.
  • Coordinate projects and ensure timely delivery of the projects.
  • Respond to inquiries by various departments as well as customers.

Requirements

  • At least 3 years of experience with US import and/or export regulations.
  • Willing to work in US shift.
  • Additional experience with Canadian import and/or export regulations is a plus.
  • Excellent English communication skills.
  • BA/BS degree in a related area. Preferably Master’s degree (MBA or MA) in relevant field.
  • Knowledge of international trade, logistics or supply chain management is a plus.
  • Strong written and oral communications skills, project management, and analytical skills.
  • Ability to work under minimum supervision.
How to Apply
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