Our trade specialists are responsible for checking government sources, receiving alerts and tracking down officials for data. Once the data is collected, it must be translated, analyzed and verified. The trade regulations must then be interpreted and codified within our GTM software, so import and export transactions can factor them into decision making.

Our Global Knowledge^® update process is ISO 9001:2008 certified, providing customers the assurance of receiving accurate and timely trade and regulatory information for various countries worldwide. In line with quality management standards set forth by ISO 9001:2008, Amber Road emphasizes the quality of global trade content data delivered to clients. Our quality policy and objectives define Amber Road's goals and objectives with respect to meeting customer expectations and providing them with the most comprehensive global trade content database in the industry.

Amber Road's quality management methodology includes an established, documented 19-step content update process to track updates from the initiation stage to completion and delivery to clients, and conducts biannual internal audits and annual external audits of its entire content update process.

Amber Road provides daily trade updates to our customers using a content distribution system (CDS). This ensures that enterprise systems and end-users have the most up-to-date and accurate global trade content.