“Visibility is key every day, especially during a crisis.  With visibility into our supply chain using Amber Road's tool, we knew where our inventory was and were able to process new orders during the West Coast port closures.”

Pam Hessler, International Services Manager, Procter & Gamble

Procter & Gamble needed to streamline communication between its manufacturing facilities and carriers regarding finished product and raw material shipments around the world.  Previously, P&G had no visibility to any shipments held up at customs or which missed sailing dates, leading to stock-outs and unfulfilled customer orders.

By establishing a collaborative network with freight forwarders, carriers, suppliers, trading partners, and brokers using Amber Road's Supply Chain Visibility solution, Procter & Gamble is able to pinpoint delivery dates, allocate inventory in-transit and resolve import and export problems before they impact customer demand.