Case Study
Beverage Producer Improves Carrier Performance and Customer Satisfaction
A leading producer of spirits and wine lacked visibility of its prepaid ocean shipments and carrier performance levels. It sought a solution that could aggregate order and inventory status data and allow for proactive management of ocean shipments.
Since implementing Amber Road's Supply Chain Visibility solution, this leading beverage producer has realized the following benefits:
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Increased customer satisfaction with greater cycle time accuracy
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Improved carrier performance by gaining access to actual service levels
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Enhanced order and shipment information availability by internal and external users
The system has helped to secure our supply chain, giving us order and shipment visibility from beginning to end. We now have tools to slice and dice our data any way we need to.
Manager of Global Transportation
Leading Beverage Producer
