Published March 2012
Key findings include:
Best-in-class companies are 61% more likely than all others (the industry average and laggard companies combined) to gain visibility into international outbound shipment status within hours
Best-in-class companies are 52% more likely than all other companies to gain visibility into international inbound shipment status within hours
Best-in-class companies are 2.44 times as likely to have online visibility into the customs events status
The increased complexity of global supply chains has led to longer lead times, more pipeline inventory, and the need to control downstream and upstream logistics. This report focuses on gaining visibility into critical elements across the end-to-end logistics network for improving cost and service. Before a company can reduce inventory or landed cost, it needs visibility. Only then can it apply tools to agilely adapt to the information.

